FAQ

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scala 700
  • On some Nokia phones, if the headset goes out of bluetooth range, and then comes back into range, the headset will not reconnect
  • Pairing Fails
  • Is the battery removable?
  • How do I turn the Headset ON and OFF?
  • Will scala-700 work with more than one Bluetooth phone?
  • Will other Bluetooth phones interfere with my scala-700 headset? Can they eavesdrop?
  • When the hs side iniates a call, the voulme is low on ll side after answering the call.
  • What is the bluetooth passkey?
  • What if I have trouble hearing the other party?
  • There is a dim red light remaining after the headset is finished charging.
  • The red led light is delayed while charging.
  • Red Status Light does not light steady when charger is connected
  • Pressing the buttons on the Scala 700 does nothing
  • On some Samsung phones, the call may be transferred directly to the phone and not to the headset.
  • How can I improve stability of the headset when using the ear-loop?
  • Can't Answer calls or perform Voice Dialing
  • Can Wi-Fi or other 2.4 MHz transmissions in the vicinity interfere with the scala-700?
  • Can the Scala 700 be worn in the rain?
  • Bluetooth security
  • Battery doesn
  • Bad Sound Quality
  • A loud white noise his heard on the headset side.
  • I cannot terminate calls by tapping the control button.
  • If I want to keep my non-Bluetooth mobile phone, can I still use it with my scala-600/700?
scala rider
  • Can the Scala-Rider be connected to a CB Radio?
  • Can it be used with half helmet or no helmet?
  • Can I upgrade my scala-rider to a Scala-57/Teamset?
  • Bluetooth security
  • Is it possible to convert a Scala Rider Solo into a Scala Rider TeamSet or FM?
  • Is it okay to use this product in the rain?
  • I cannot be heard or cannot hear.
  • Will other Bluetooth phones interfere with my Scala-Rider headset? Can they eavesdrop?
  • What is the bluetooth passkey?
  • What if I have trouble hearing the other party?
  • What are the differences between the 2 sponges?
  • The other party complains that they can't hear me well.
  • Is this product compatible with the A2DP profile?
  • Is there a way to use the Scala Rider without the microphone so I can listen to GPS directions only?
  • Is the battery removable?
  • Is it possible to use the the dual speaker boom clamp with the Scala Rider Solo?
  • I cannot terminate calls by tapping the control button.
  • How to reject calls using VOX.
  • How to enable/disable the VOX feature.
  • How to answer calls using VOX.
  • How do I tighten the mic clamp of the scala-rider on my helmet?
  • How do I redial on the Scala Rider?
  • Can't answer calls using the VOX feature.
S-640
  • I cannot terminate calls by tapping the control button.
  • Can Wi-Fi or other 2.4 MHz transmissions in the vicinity interfere with the S-640?
  • Can the S-640 be worn in the rain?
  • Bluetooth security
  • Will S-640 work with more than one Bluetooth phone?
  • Will other Bluetooth phones interfere with my S-640 headset? Can they eavesdrop?
  • What is the bluetooth passkey?
  • What if I have trouble hearing the other party?
  • Is the battery removable?
  • If I want to keep my non-Bluetooth mobile phone, can I still use it with my S-640?
scala rider FM
  • Bluetooth security
  • Will other Bluetooth phones interfere with my Scala-57? Can they eavesdrop?
  • What is the bluetooth passkey?
  • What if I have trouble hearing the other party?
  • The other party complains that they can't hear me well.
  • Is this product compatible with the A2DP profile?
  • Is the battery removable?
  • Is it possible to use the the dual speaker boom clamp with the Scala 57?
  • Is it okay to use this product in the rain?
  • I cannot terminate calls by tapping the control button.
  • How to reject calls using voice regognition.
  • How to enable/disable the Voice Recognition feature.
  • How to answer calls using voice recognition.
  • How do I turn on the radio?
  • How do I turn off the radio
  • How do I tighten the mic clamp of the scala-rider on my helmet?
  • How do I search for a new radio station?
  • How do I redial on the Scala Rider?
  • Can't answer calls using the VR feature.
scala rider Teamset
  • Is the Bluetooth Intercom waterproof?
  • Is the battery removable?
  • Is it okay to use this product in the rain?
  • I cannot terminate calls by tapping the control button.
  • How to reject calls using voice regognition.
  • How to enable/disable the Voice Recognition feature.
  • How to answer calls using voice recognition.
  • How does the pillion
  • How do I tighten the mic clamp of the scala-rider on my helmet?
  • How do I redial on the Scala Rider?
  • Can't answer calls using the VR feature.
  • Can I pair an scala-rider/scala-57 headset with another Bluetooth headset?
  • Bluetooth security
  • Will other Bluetooth phones interfere with my Teamset? Can they eavesdrop?
  • Why does my scala-rider Teamset Intercom not work when I try it in my living room?
  • While riding and using the scala rider Teamset, the gain will shoot the volume up to it's max setting and it can't be manually l
  • What is the bluetooth passkey?
  • What is the acceptable range between units for the Intercom feature to work? Can it be used bike to bike?
  • What if I have trouble hearing the other party?
  • The other party complains that they can't hear me well.
  • The other party complains that they can't hear me well.
  • My driver and passenger units are not synched together?
  • Is this product compatible with the A2DP profile?
scala 500
  • Will scala-500 work with more than one Bluetooth phone?
  • Will other Bluetooth phones interfere with my scala-500 headset? Can they eavesdrop?
  • What is the bluetooth passkey?
  • What if I have trouble hearing the other party?
  • Is the battery removable?
  • Is it possible to pair my scala-500
  • If I want to keep my non-Bluetooth mobile phone, can I still use it with my scala-500?
  • How do I turn the Headset ON and OFF?
  • How can I improve stability of the headset when using the ear-loop?
  • Do some mobile phones work better with scala-500
  • Do I need to turn my Headset off when it is recharging?
  • Can Wi-Fi or other 2.4 MHz transmissions in the vicinity interfere with the scala-500?
  • Can the Scala 500 be worn in the rain?
  • Bluetooth security
scala rider Q2
  • Will other Bluetooth phones interfere with my Q2 headset? Can they eavesdrop?
  • While riding and using the scala rider Q2, the gain will shoot the volume up to it's max setting and it can't be manually lowere
  • What is the bluetooth passkey?
  • What if I have trouble hearing the other party?
  • The other party complains that they can't hear me well.
  • Is the Bluetooth Intercom waterproof?
  • Is the battery removable?
  • Is it okay to use this product in the rain?
  • I cannot terminate calls by tapping the control button.
  • How to reject calls using voice regognition.
  • How to enable/disable the Voice Recognition feature.
  • How to answer calls using voice recognition.
  • How does the pillion
  • How do I tighten the mic clamp of the scala-rider on my helmet?
  • How do I redial on the Q2?
  • Can't answer calls using the VR feature.
  • Bluetooth security
  • The intercom connection is activating when I am not speaking. Why?
scala 700LX
  • Will scala-700LX work with more than one Bluetooth phone?
  • Will other Bluetooth phones interfere with my scala-700LX headset? Can they eavesdrop?
  • What is the bluetooth passkey?
  • What if I have trouble hearing the other party?
  • Is the battery removable?
  • If I want to keep my non-Bluetooth mobile phone, can I still use it with my scala-700LX?
  • I cannot terminate calls by tapping the control button.
  • How do I turn the Headset ON and OFF?
  • How can I improve stability of the headset when using the ear-loop?
  • Can Wi-Fi or other 2.4 MHz transmissions in the vicinity interfere with the scala-700LX?
  • Can the Scala 700LX be worn in the rain?
  • Bluetooth security
S-2
  • Will scala-700 work with more than one Bluetooth phone?
  • Will other Bluetooth phones interfere with my scala-700 headset? Can they eavesdrop?
  • What is the bluetooth passkey?
  • Is the battery removable?
  • If I want to keep my non-Bluetooth mobile phone, can I still use it with my scala-600/700?
  • I cannot terminate calls by tapping the control button.
  • How do I turn the Headset ON and OFF?
  • Can Wi-Fi or other 2.4 MHz transmissions in the vicinity interfere with the scala-700?
  • Can the Scala 700 be worn in the rain?
  • Bluetooth security
S-800
  • Will scala-700 work with more than one Bluetooth phone?
  • Will other Bluetooth phones interfere with my scala-700 headset? Can they eavesdrop?
  • Why should I be extra careful when using the Auto-Answer feature and how could someone eavesdrop?
  • What is the bluetooth passkey?
  • What if I have trouble hearing the other party?
  • Is the battery removable?
  • If I want to keep my non-Bluetooth mobile phone, can I still use it with my scala-600/700?
  • I cannot terminate calls by tapping the control button.
  • How do I turn the Headset ON and OFF?
  • Can Wi-Fi or other 2.4 MHz transmissions in the vicinity interfere with the scala-700?
  • Can the Scala 700 be worn in the rain?
  • Bluetooth security
scala 700 for Skype
  • Will the scala-700 work with both Skype and my Bluetooth phone?
  • Will scala-700 work with more than one Bluetooth phone?
  • What is the bluetooth passkey?
  • Voice Commands are not recognized
  • My computer already has Bluetooth; do I still need the Adapter?
  • Is the battery removable?
  • If I want to keep my non-Bluetooth mobile phone, can I still use it with my scala-600/700?
  • CVD doesn't recognize the correct contacts
  • Computer is freezing or working slowly.
  • Cardo Voice Dialer doesn't react when I press the CTRL button of the headset
  • Can Wi-Fi or other 2.4 MHz transmissions in the vicinity interfere with the scala-700?
  • Can the Scala 700 be worn in the rain?
  • Can I train the CVD to recognize commands besides the commands listed above?
  • Can I also use the manual Skype controls in addition to the CVD verbal commands?
  • Bluetooth security
  • Audio cannot be heard from other programs
BTA II
  • What phones are compatible with the BTA II?
  • Is the BTA II compatible with cordless phones?
  • Is the battery removable?
  • I am not able to Answer/End calls via my headset
  • I am hearing an instant echo (via the headset).
  • How does the gain feature work?
  • How do I reset the BTA II to the factory conditions?
  • How do I pair the BTA II with a bluetooth
  • How do I autconfigure the adapter?
  • Battery does not provided at least six hours of talk time (on either device).
  • After ending a call, I can still hear some sound from the headset's speaker for about a minute.
  • Is the BTA II compatible with cordless phones?
scala 600
  • Will scala-600 work with more than one Bluetooth phone?
  • Will other Bluetooth phones interfere with my scala-600 headset? Can they eavesdrop?
  • What is the bluetooth passkey?
  • What if I have trouble hearing the other party?
  • Is the battery removable?
  • If I want to keep my non-Bluetooth mobile phone, can I still use it with my scala-600?
  • I cannot terminate calls by tapping the control button.
  • How do I turn the Headset ON and OFF?
  • How can I improve stability of the headset when using the ear-loop?
  • Can Wi-Fi or other 2.4 MHz transmissions in the vicinity interfere with the scala-600?
  • Can the Scala 600 be worn in the rain?
  • Bluetooth security